Tenants
Damage and fault reporting
Assess the issue before you dispatch anyone.
Venta Capture for facility management
Tenants, contractors and site teams record what you need to see, through one guided link. Assess reactive jobs before anyone travels, cut abortive visits and verify completed work before you approve the invoice.
Try it on your own phone. No app, no account, no commitment.
Request · Capture · Review · Verify
PPM round, plant room 3 at Riverside House. Rate the condition and scan the asset label.
Leak repaired in Unit 3B. Show the damage, then the finished work.
Offline capture
Basements, plant rooms and underground car parks are not always connected. Once the link has been opened, the session keeps running: every step is saved on the phone and uploaded when the connection returns. Your own teams, contractors and tenants all use the same link.
Every step is saved on the phone and sent when the signal is back.
Stop halfway and finish later on the same phone.
Speak a note on site instead of typing.
Notes are transcribed automatically and readable in the job.
Scan a barcode or QR code and log readings and asset numbers.
Rate each checkpoint and collect a signature on site.
Evidence integrity
Prove what was recorded, when it was recorded, and whether the files have changed since. Venta Capture records photos and videos through a guided session, with timestamps, available location details and a digital fingerprint per file that anyone can check.
Photos and videos are collected during the guided session, creating a structured record of the inspection, incident or completed job.
Digital file fingerprints help show whether the original evidence has been modified after it was received. An independent timestamp and a Bitcoin blockchain anchor show the record existed by then. Anyone can check both, without relying on VentaVid.
Keep evidence, timestamps, available location details and supporting information together for insurance claims, supply chain disputes and statutory compliance audits.
This record shows that this case was received and fingerprinted as one package. That fingerprint is anchored in the Bitcoin blockchain; the files themselves never leave the platform. Any later change to a sealed file can be shown using the file fingerprints in this package, by anyone, without relying on VentaVid.
610ac33f 94b924dc 0fa9f517 5026a287 d69385ff 1603910c 7c827f98 60a2ee66How it was recorded
Checks on the files
Verify it yourself
Scan the code to open opentimestamps.org with this proof loaded; the check runs there, not on our servers.What this proves: the fingerprint of this sealed package existed no later than Bitcoin block 970,016, and any later change to the sealed files can be detected. What it does not prove: what was in front of the camera.VentaVid B.V. · support@ventavid.com · ventacapture.com
Built for documentation that may need to stand up to closer scrutiny. Checkable by anyone, without relying on VentaVid.
Where facilities teams use it
Tenants
Assess the issue before you dispatch anyone.
Site teams
Standardise documentation across every site.
Soft FM
Verify soft services without attending.
Property managers
Reduce disputes with documented condition.
Helpdesk
Send the right trade the first time.
Site teams
Capture proof before you approve the work.
Your workflows. Your teams.
Define the steps, questions, photos, videos and instructions for each type of report, inspection or job.
Start with capture links alongside your CAFM or work order system. Connect through APIs and webhooks when you're ready.
Keep tenant reports, site submissions and follow-ups connected across the portfolio. Give your team a clear view of every job, its status and who is responsible.
Your logo, colours and name across the capture experience, messages and reports.
FAQ
Everything your team needs to know before getting started.
No. They open a secure link in the browser on their own phone, with nothing to install and no account to create.
No, it sits alongside it. Venta Capture collects guided evidence from tenants, the supply chain and your own site teams, and the report can be linked to the work order through a reference number, an export or an API.
Every report arrives as a job in a shared inbox, with an assignee, your own statuses, notes, response times and a full history. You can ask for a resubmission when evidence is missing.
A handler escalates a job to a manager with a reason. The manager approves or rejects it, and both steps are recorded on the job. Response times per workflow can also notify a manager or reassign a job when they run out.
what3words gives every 3 metre square a unique three-word address. Tenants and site teams can mark the exact spot on a map, which helps on large sites and where there is no street address, such as a plant room, a roof or a unit at the back of an estate.
Yes, once the link has been opened with a connection. Photos, video and answers are saved on the phone and sent when the signal is back, which matters in basements, plant rooms and car parks.
Yes. Send links to tenants and contractors, or let your own caretakers and engineers open the same workflow on site. Everything arrives in the same inbox, in the same structure.
Data is sent over encrypted connections, stored encrypted and processed in line with the GDPR. You set how long evidence is kept, and an audit log shows who viewed or changed a case.
You can collect the evidence and keep it dated and together per site, which supports an audit. It does not replace a required physical inspection by a competent person.
Pick one workflow, such as tenant damage reporting or contractor close-out. We set it up with you, and you can send your first link the same week.
Start with one workflow
See how Venta Capture can simplify tenant reporting, PPM documentation and supply chain verification.
Try it on your own phone. No app, no account, no commitment.
Venta Capture, a product of VentaVid · Leiden, since 2014 · teams in 43 countries