Customers
Fault and leak reporting
Customers report problems with video, photos and their location when shared.
Venta Capture for utilities
Let customers report problems and field teams document their work. Review submissions, manage tickets and coordinate follow-ups in one shared inbox.
Report · Inspect · Document · Escalate · Resolve
Inspection round, cabinet 14 on Station Road. Rate the condition and scan the asset label.
Service pipe repaired on Canal Street. Show the open trench, then the finished surface.
For engineers, inspectors and contractors
Your own teams use the same link on site as your customers do. It keeps working when the connection drops, takes a voice note instead of typing and guides every reading, photo and signature.
Every step is saved on the phone and sent when the signal is back.
Stop halfway and finish later on the same phone.
Speak a note on site instead of typing.
Notes are transcribed automatically and readable in the ticket.
Scan a barcode or QR code and log readings and serial numbers.
Rate each checkpoint and collect a signature on site.
Evidence integrity
When an inspection, incident or completed repair needs to be reviewed later, reliable documentation matters. Venta Capture records photos and videos through a guided session, with timestamps, available location details and digital file fingerprints to help verify the integrity of the evidence.
Photos and videos are collected during the guided session, creating a structured record of the inspection, incident or completed job.
Digital file fingerprints help show whether the original evidence has been modified after it was received. An independent timestamp and a Bitcoin blockchain anchor show the record existed by then. Anyone can check both, without relying on VentaVid.
Keep evidence, timestamps, available location details and supporting information together for insurance claims, disputes and internal reviews.
This record shows that this case was received and fingerprinted as one package. That fingerprint is anchored in the Bitcoin blockchain; the files themselves never leave the platform. Any later change to a sealed file can be shown using the file fingerprints in this package, by anyone, without relying on VentaVid.
610ac33f 94b924dc 0fa9f517 5026a287 d69385ff 1603910c 7c827f98 60a2ee66How it was recorded
Checks on the files
Verify it yourself
Scan the code to open opentimestamps.org with this proof loaded; the check runs there, not on our servers.What this proves: the fingerprint of this sealed package existed no later than Bitcoin block 970,016, and any later change to the sealed files can be detected. What it does not prove: what was in front of the camera.VentaVid B.V. · support@ventavid.com · ventacapture.com
Built for documentation that may need to stand up to closer scrutiny. Checkable by anyone, without relying on VentaVid.
Where utilities use it
Customers
Customers report problems with video, photos and their location when shared.
Field teams
Document installations and exchanges, with readings and seal numbers.
Field teams
Record infrastructure in the same structure, every time.
Customers
See what is on site before you send someone, and send the right person.
Contractors
Contractors record the work they carried out, in your format.
Field teams
Document the finished repair and the site as it was left.
Your workflows. Your teams.
Define the steps, questions, photos, videos and instructions for each type of report, inspection or job.
Start with capture links alongside your existing process. Connect through APIs and webhooks when you're ready.
Keep customer reports, field submissions and follow-ups connected. Give your team a clear view of every job, its status and who is responsible.
Your logo, colours and name across the capture experience, messages and reports.
Start with one workflow
See how Venta Capture can simplify customer reporting, field documentation and team collaboration.
Venta Capture, a product of VentaVid · Leiden, since 2014 · teams in 43 countries