Venta Capture, a product of VentaVid, is a guided visual capture platform: your customer, tenant, driver or contractor films what you need on their own phone, guided step by step, with no app and no account, and it arrives as a sealed, structured case in your team's inbox.
A product of VentaVid. More than 1,000 organisations in 43 countries.
Every organisation we worked with had the same problem in a different uniform. The claims handler is at a desk, and the dented bumper is in a car park sixty miles away. The service manager is on the phone, and the leaking valve is under a customer's sink. The property manager is between two viewings, and the tenant is standing in the flat looking at the damp patch.
The person who has to decide is not standing where the problem is, and the person who is standing there does not know what an expert needs to see.
The usual fixes each cost something. Send someone: a visit for every look. Schedule a video call: both people online at the same moment. Ask for photos: too close, too far, the wrong side, no context.
Capture takes a fourth route: you build the steps once, and the person who is already there follows them. Nobody schedules anything.
VentaVid was founded in 2014 in Leiden, the Netherlands, by Adrian Winter and Kees Oldenhage. The first product, Venta Video, lets a salesperson or a service advisor record a short personal video and send it to a customer as a branded, interactive page.
It taught the company one thing above everything else: the hard part of video is not the technology. It is adoption. Getting a busy person to press record, without training, without an app, without a login, and getting the result to land where the work happens.
The simplest way to place Capture next to Venta Video is to ask who is holding the camera. With Venta Video, your team records and the customer watches. With Venta Capture, the customer records and your team reviews. Same company, same inbox, one subscription, opposite direction.
There is a free plan with no credit card, and you can be live in 10 minutes: pick a template, send yourself a link, receive your first case. If you get stuck, book a free setup call and we build your first flow together. We keep our claims small on purpose. If you find a page where we say more than the product does, tell us and we will change the page.
Nobody from your team needs to be online while the customer films. That is the difference between a remote video inspection with an agent on the line and what Capture does.
It shows signals, green, amber or red, against rules you set, each with its caveat. A signal is a reason to look; your team decides. Capture gives your qualified people better eyes on site. The assessment, the valuation and the certification stay with them.
Fewer visits, and better ones. Never none. And not an app to install, nor a professional inspector's tool: it is built for the person who is already there, whoever they are.
The quickest way to understand Capture is to be the customer for two minutes.
VentaVid, a Dutch company founded in Leiden in 2014 by Adrian Winter and Kees Oldenhage. VentaVid's video software is used by more than 1,000 organisations in 43 countries.
Direction. With Venta Video your team records and sends video to the customer. With Venta Capture the customer records and your team reviews.
No. Claims is one process. The same guided loop runs service intake, remote triage, warranty and returns, rentals and handovers, property and proof of work.
No. The secure personal link or QR code opens in the browser of any phone, in the customer's language, with your branding.
There is a free plan, no credit card, and you can be live in 10 minutes. We do not list amounts on the site; the pricing page explains how the plans are shaped.
Also relevant: pricing, security and privacy and request a capture link.
Build a flow, send one link, get a sealed case back. We help if you get stuck.
Live in 10 minutes. Stuck? Book a free setup call and we build your first flow together.
