Venta Capture, a product of VentaVid, lets your customer film the problem before you send anyone. This page shows where the reported numbers come from, which four figures only you know, and the arithmetic that turns the two into a first estimate.
79% fewer field service visits. Reported by teams using Venta Capture, a product of VentaVid.
These are results reported by service organisations using Venta Capture, a product of VentaVid. They are not a promise about your organisation. Put them next to your own counts and you have a first estimate you can check later.
23% of customer problems solved without dispatching a technician, and 79% fewer field service visits.
47% fewer inbound support calls per month.
4 out of 5 issues handled and closed the same day.
How many times someone travels to look at something. Pull it from last month's dispatch board. Round figures are fine.
Travel time, the hour on site, the vehicle, and the job that did not get done instead. Use the figure your own planners use.
The ones where somebody is describing something you cannot see. Your phone system knows this number.
Handling time times the loaded hourly cost of the person handling it, plus the follow-up call that a good first one avoids.
Visits per month, times the reported reduction, times what a visit costs you. Every line is a multiplication you can redo on paper.
Calls per month, times the reported reduction, times what a call costs you. Add the visit line and the call line for a monthly figure.
Multiply by twelve if you want the annual shape, and remember that the first month is set-up, not steady state. Treat the result as a reason to run one real test, not as a forecast.
One flow, one line of business, one month of counts. The free plan is enough to find out.
No. They are results reported by service organisations using Venta Capture, a product of VentaVid. Your process, your customers and your starting point decide what you get.
Partly. The visit line applies where you send assessors to have a look. The call line applies where handlers phone claimants to find out what happened.
The free plan has no credit card and you can be live in 10 minutes: build a flow from a template, send yourself the link, and look at the case that comes back.
They happen better prepared. The technician or assessor has seen the site, and the reference number was scanned rather than typed.
Also relevant: pricing, how it works and request a capture link.
One flow, one line of business, one month of counts. The free plan is enough to find out.
Live in 10 minutes. Stuck? Book a free setup call and we build your first flow together.
