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Glossary

Our sales with video glossary is here to help you gain an understanding of specific video and marketing terms

Property inspection

What is a property inspection: the term explained

A property inspection is a documented visual check of a rented property's condition, carried out by a landlord, letting agent or inventory clerk at a set point in the tenancy, recording the state of the building, its fixtures and its contents on a specific date.

What does a property inspection actually cover?

Every room, in a fixed order, at the same level of detail each time. Walls, ceilings, floors, windows, doors, and the fittings that come with them.

Beyond the fabric, an inspection normally records:

  • Cleanliness by standard, not by opinion. Professionally cleaned, domestically clean, or below standard, with images that support the description.
  • Contents. Furniture, white goods, curtains and anything else the landlord supplies, with make, model and condition.
  • Meter readings and keys. Gas, electricity and water where accessible, plus every key, fob and permit handed over.
  • Safety items on sight. Smoke alarms, carbon monoxide detectors, and any visible damp, mould or disrepair.
  • Gardens and outbuildings, which produce more end-of-tenancy argument than most landlords expect.

The four inspections in a normal tenancy

People use the same phrase for four different visits, and they carry very different weight.

  • The inventory and check-in. Done before or on the day the tenant takes occupation. It sets the baseline, and it is the one that matters most later. See check-in report.
  • The mid-term or periodic inspection. Typically every three to six months, to catch disrepair early and confirm the tenancy terms are being kept.
  • The check-out. Measured against the check-in rather than against a general idea of a well-kept property. See check-out report.
  • The reactive inspection. Triggered by an event: a leak, a reported defect, a neighbour complaint, a contractor finishing work.

How much notice do you have to give?

In England and Wales, section 11(6) of the Landlord and Tenant Act 1985 gives the landlord an implied right to enter and view the condition and state of repair at reasonable times of the day, "on giving 24 hours' notice in writing to the occupier".

That right is narrower than it is often treated. It covers viewing condition and repair, not a general look around, and it does not displace the tenant's right to quiet enjoyment. If the tenant refuses access, the answer is a written record of the refusal and a conversation, not a key in the lock.

Property inspection example: the mid-term visit that saves the check-out

A managed two-bedroom flat is inspected six months into a twelve month tenancy. The clerk photographs a small dark patch on the bathroom ceiling and notes that the extractor fan is not running.

The fan is replaced the following week. At the end of the tenancy there is no mould claim to argue about, because the cause was fixed while it was still a fan fault rather than a cleaning dispute. Inspections earn their keep in the arguments they prevent, not the ones they win.

Why inspection quality shows up in deposit disputes

TDS, one of the government-approved deposit schemes in England and Wales, reported in its Statistical Briefing that in the 12 months to March 2025 around 1% of protected deposits, 46,950 cases, went to formal adjudication. Cleaning featured in 54% of those disputes and damage in 49%.

Both are comparison claims. Neither can be decided without a dated record of how the property looked before the tenant moved in, which is why the inspection sequence and the tenancy deposit process are really one process with two names.

What a property inspection is not

  • Not a survey. A homebuyer or building survey assesses structure and value for a purchaser. An inspection records condition for a tenancy.
  • Not a statutory safety check. Gas safety, electrical installation condition reports and legionella assessments are separate pieces of work for qualified, certified people.
  • Not a hazard assessment. Rating hazards under the Housing Health and Safety Rating System is a local authority function.
  • Not automatically evidence. An inspection only carries weight if it is dated, specific, and comparable with the record made at the start.

The distinction is worth keeping straight in the writing itself. An inventory clerk who writes "the property was in good condition" has given an opinion. One who writes "carpet, beige, light soiling in the traffic path between door and window, photographed at 10:42" has given something an adjudicator can use two years later.

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