Insurance companies in Oman: the licensed list (2026)

This page in 30 seconds.

• The count: 16 direct insurers (8 Omani companies, 8 foreign branches), 1 reinsurer and 4 health TPAs hold a licence from Oman's Financial Services Authority. We add 7 loss adjusting firms that operate in Muscat, because no adjuster register exists yet.
• The register: FSA "Authorized and Accredited" register, checked on 16 September 2026. No new insurer licence application has reached the FSA since 2010, per the IAIS.
• Claims channels: of the 16 insurers, 9 name WhatsApp somewhere in their claims process, 9 have an app, 6 run a claims portal, and none describe video or guided capture. Motor claims still lean on a survey at the office or an approved garage.

Oman's insurance market is small enough to fit on one page, and this is that page. Below is every insurance company licensed by the Financial Services Authority (FSA) as of 16 September 2026: the national insurers listed on the Muscat Stock Exchange, the two takaful operators, the eight foreign branches, the reinsurer and the four health third-party administrators. We have added the loss adjusters and surveyors we could find, with a plain note on how sure we are about each.

We built it for our own team at VentaVid, who need to know who handles claims in each Gulf market. Most "insurance companies in Oman" lists online still show names that merged years ago, so we are publishing ours. Use it to check a licence, or to compare how each company takes in a claim. That last section is the one nobody else publishes.

How this list was built

• Regulator and register: the FSA, formerly the Capital Market Authority, publishes its licensed entities at fsa.gov.om/Home/AuthorizedAndAccredited. We pulled the FSA's own export for three categories: Insurance Companies (16), Re Insurance Companies (1) and Health Insurance Third Party Administration (4). Re-checked on 16 September 2026.
• What is in the table: everything on those three lists, including the reinsurer (Oman Re) and the life-only and health-only branches (MetLife, Cigna). They are marked by their lines so you can skip them if you only care about motor or property.
• What is listed separately: companies that merged or were absorbed. Their licences are gone, so they are not in the table, but the old names still circulate in directories and are noted under "Changes since older directories".
• Loss adjusters: the FSA has no public register of loss adjusters or surveyors yet (a regulation was issued in August 2026, see below). The seven adjusters come from their own sites and Muscat business directories, with a note on how each was verified.
• Brokers and agents: the FSA's 36 brokers and 137 agents were scanned for adjusting or claims firms; none found, so they are left out.
• Size and ranking: the 2025 insurance revenue per company comes from Atlas Magazine's ranking (IFRS 17 revenue, not gross written premium).

Licensed and not listed, or listed wrongly: mail support@ventavid.com and we correct it.

The market in numbers

• Gross written premiums of OMR 551.8 million in 2025, up 8.9% from OMR 506.6 million in 2024, according to FSA figures reported by Muscat Daily. National insurers wrote OMR 404.2 million of revenue, foreign branches OMR 97.4 million.
• Motor is the largest line at 23% of gross direct written premiums, followed by health at 21.7%, per Arab News, citing the FSA.
• Roughly 77,000 traffic accident claims in 2025, against about 75,300 recorded accidents, with total motor compensation of OMR 79.8 million (paid and under settlement), from FSA preliminary data reported by the Times of Oman.
• Claims incurred across all lines: OMR 267.8 million in 2025, down 4.1% on 2024 (Muscat Daily).
• Three companies write almost half the market: Dhofar Insurance (17.5%), Liva Insurance (17.4%) and Oman Qatar Insurance (13.0%) hold 47.9% of 2025 insurance revenue between them, per Atlas Magazine.
• Takaful is 15% of sector revenue, OMR 75.35 million across the two operators in 2025 (Muscat Daily).
• Third-party motor insurance is compulsory under the Motor Vehicle Insurance Law, Royal Decree 34/94, as amended (Oman Observer). Since 19 February 2026 the unified motor policy also covers natural-disaster damage on every policy, including mandatory third-party ones, and introduces mandatory claim settlement timelines (FSA news, 19 February 2026).
• Loss assessment is now a licensed activity. FSA Decision E/12/2026, issued in August 2026, requires prior authorisation for insurance loss assessment and estimation and prohibits insurers from dealing with unlicensed entities (Muscat Daily). No public licence list yet.

The licensed list

Licensed insurers, takaful operators and foreign branches (17)

Oman Re sits on the FSA's reinsurance register and writes no direct business. MetLife and Cigna write life and health only. The Iran Insurance and Damana branches each reported under OMR 2 million of revenue in 2025.

Third-party administrators (TPAs) (4)

All four are health TPAs; there is no licensed motor or property TPA in Oman.

Loss adjusters and assessment entities (7)

Verification per row: MENA Adjusters on its own site; Braxtone's Muscat office on its own site, though its Oman work looks like roadside and home assistance; Prudent Loss Adjusters only as the Charles Taylor associate office; Arab Loss Adjusters and Gulf Adjusters from directory listings; Majan Gulf from a search snippet, site unreachable; IMSS marine only, site suspended. None of the big international networks run an own Oman office. Motor surveying is mostly done in-house by insurers or through approved garages, which is why this list is short.

Changes since older directories

• Liva Insurance SAOC is the 2023 merger of National Life & General Insurance (NLGIC) and Al Ahlia Insurance. Both old names still appear in directories; both are delisted.
• Vision Insurance SAOG was absorbed by Oman Qatar Insurance in February 2023; its licence was cancelled in May 2023.
• AXA Gulf became GIG Gulf after the 2021 acquisition by Gulf Insurance Group; the Oman branch trades as GIG Gulf.
• Oman Insurance Company (the UAE insurer) rebranded to Sukoon; its Oman branch writes mainly commercial lines.

How claims are filed in Oman today

Built from the insurers' own claims pages, read in September 2026. Where a site says nothing, we say so.

• Dhofar Insurance runs a "Make a claim" web form that accepts up to 10 uploaded files, a separate motor claims portal, an app on iOS and Android, and a WhatsApp link in the site header.
• Liva Insurance has gone furthest on messaging. Its "Self service via WhatsApp" page lets a customer start a motor claim, upload photos and police reports, get a claim reference instantly and a gate pass for repairs, "no phone calls or emails required". A mobile app covers health claims; home contents claims get a surveyor visit.
• Oman Qatar Insurance (OQIC) describes the traditional route: a drivable vehicle "has to be brought to the designated OQIC office location for survey"; a non-drivable one goes to an approved workshop. It has an OQIC app for buying and renewing cover, an OQIC Medical app for medical claims, and has announced WhatsApp motor claim reporting.
• Al Madina Takaful asks customers to upload the motor documents, including vehicle photos, in its online claim intimation portal or by email; a representative calls within one working day with the excess. A WhatsApp number sits in the site footer.
• Takaful Oman publishes claims sections per line (motor, travel, medical, domestic helper) on its website and a hotline. No standalone claims app was found on its site.
• Oman United Insurance (OUIC) has no app or portal. Claims are handled at the head office and branches; its contact page lists a WhatsApp number for motor claims, and its motor claims page says partial-loss claims are assessed by surveyors licensed by the FSA.
• Arabia Falcon (AFIC) offers an AFIC app on the App Store and Google Play, a WhatsApp customer service link, an online portal and a call centre. The claim process itself is not described on the pages we read.
• Muscat Insurance accepts claims by email, at a branch, by courier or fax, and shows a WhatsApp contact button. No app or portal at the time of our research.
• GIG Gulf (Oman branch) runs the MyGIG Gulf portal and app: "Submit a claim", document upload, tracking, a stated aim of review within 5 business days and settlement within 10. For home claims it asks the customer to "capture damaged areas, affected items, and evidence" as photos.
• New India Assurance (Oman) launched a customer care centre with WhatsApp support in December 2024, per a press release; its Oman website returned no content when we checked.
• Sukoon (Oman branch) lists email-based claims pages for fleet and other commercial lines; no Oman app or portal (the mySukoon app is UAE).
• Orient, Iran Insurance and Damana branches: no Oman-specific claims channel stated on their sites.
• MetLife has the myMetLife app and an online claims section; Cigna members use the Cigna Envoy portal, administered locally by MedNet.

Two things stand out. WhatsApp has become a mainstream FNOL channel in Oman: Liva built a full self-service flow on it, and six other insurers point customers to it. And every channel above, app, portal or chat, takes the photos the customer already has on their phone. Not one insurer describes guided capture or video, and the survey at an office or approved garage remains the default for motor damage.

What this means if you handle claims

If you run a claims desk at one of the companies above, or adjust for them, the gap is easy to describe. A gallery upload proves that a photo exists. It does not show when it was taken, where, on which device, or whether it was edited. With around 77,000 motor claims a year and settlement timelines now in the unified policy, most files get decided on those uploads or in a survey queue.

Venta Capture, a product of VentaVid, fills that gap without adding an app. The handler sends a secure, personal capture link by WhatsApp, SMS or email. The claimant opens it in the phone's browser and is guided step by step: the plate, the four corners, each damaged area, a short video walk-around, the questions your flow asks. Everything is recorded in the session on that device.

What arrives is a structured evidence package, not a folder of images: the captures, the answers, a transcript of anything said out loud, timestamps, device context, and a digital seal with a SHA-256 fingerprint and a downloadable manifest a third party can verify. Where a customer already has a photo, the flow can allow an extra upload; it is then labelled "Provenance: Not verified" and checked on metadata and on whether the image already exists online. Signals are reasons to look, never verdicts; the decision stays with your claims handler or loss adjuster.

The claimant captures when it suits them and your team reviews when ready, so 500 open files do not need 500 appointments. Start for free and send a test link to your own phone; a first standard flow takes about 10 minutes.

Frequently asked questions

How many insurance companies are licensed in Oman?

As of 16 September 2026 the FSA register lists 16 direct insurers: 8 Omani companies (6 conventional, 2 takaful) and 8 foreign branches, plus Oman Re as reinsurer and 4 health TPAs. According to the IAIS assessment of Oman, no new insurer licence application has been made to the FSA since 2010.

Who regulates insurance in Oman?

The Financial Services Authority (FSA), which took over from the Capital Market Authority (CMA). It licenses insurers, brokers, agents, reinsurers and health TPAs, issues the unified motor policy wording, and since August 2026 also licenses loss assessment activity.

Is motor insurance compulsory in Oman?

Yes. Third-party liability cover is mandatory for every vehicle under the Motor Vehicle Insurance Law (Royal Decree 34/94, as amended). Since 19 February 2026 the unified motor policy also includes natural-disaster damage cover on every policy, including compulsory third-party ones, and sets mandatory settlement timelines.

What is a TPA in the Omani market?

A third-party administrator processes claims on behalf of an insurer. In Oman the FSA licences TPAs only for health insurance; all four licensed TPAs (MedNet, Nextcare, GreenLine and Vipul Better Care) administer medical claims. There is no licensed motor or property TPA.

Are loss adjusters licensed in Oman?

They are about to be. FSA Decision E/12/2026 (August 2026) requires prior authorisation for loss assessment and bars insurers from using unlicensed assessors, but no public licence list had appeared when this page was written. The seven adjusters above come from their own sites and directories, not from a register.

How do I check whether an insurer is licensed?

Open the FSA's Authorized and Accredited page at fsa.gov.om, choose the category (insurers, reinsurers, brokers, agents or health TPAs) and search the name. A company missing from the register is unlicensed until the FSA says otherwise.

Keep the list honest

The VentaVid team will re-check this page against the FSA register when the loss adjuster licence list appears. Spot a merged company, a missing branch or a changed claims channel: mail support@ventavid.com and we fix it.

If you want to see what a sealed, guided motor claim submission looks like next to a WhatsApp photo, book a demo and we will run one of your real claim types through a flow while you watch. For the wider data on claim volumes and fraud, see our insurance claims statistics and AI insurance fraud statistics.