Venta Capture, a product of VentaVid, is a guided visual capture platform: your customer, tenant, driver or contractor films what you need on their own phone, guided step by step, with no app and no account, and it arrives as a sealed, structured case in your team's inbox. A scan field reads the QR code or barcode on the machine, the asset tag, the VIN sticker or the product before anything is filmed.
The reference is captured before the first frame, so the case lands where it belongs.
A serial number typed from a sticker in the rain is wrong one time in a handful, and a wrong number is worse than none: someone finds out weeks later, after the case has been filed under the wrong asset. Number plates get the same treatment. Two characters swapped, and the workshop books parts for a car that never comes.
A warranty team receives a claim for a unit whose serial does not exist, and the customer has to be called back before anything can start.
A rental or equipment company cannot match a damage video to the machine it was filmed on, because the operator typed the fleet number from memory.
A dealer's service intake arrives with a plate that does not match the vehicle, so the technician plans the wrong job and the wrong parts.
Your team sends a secure personal capture link or shows a QR code on the invoice, in the portal or at the counter. The flow starts with the scan step, before anything is filmed.
The customer points the camera at the code inside the green frame, with a torch for dark corners. If the sticker is damaged, they type the number instead. An example photo shows where the sticker sits.
With the reference captured, the flow continues: a lap around the machine, close-ups of the damage, the display, the hour meter. Recorded now, on this device.
The submission lands under your own reference number with the scanned value on it, next to your separate "your reference" field. Nobody types a number afterwards.
The code is read from the sticker, not retyped. That means serial numbers and VINs match your records on arrival, and nobody has to look them up later.
The scanned value travels with the submission, alongside your own case reference. That means a claim, a work order or a rental contract can be matched to the right asset by your system, not by hand.
Nobody types a sixteen-character serial on a phone on a building site. That means fewer abandoned submissions and fewer "can you send that again" calls.
Scan any barcode in your office through your own capture link and see it arrive on the case.
A block type in the flow builder: label, instruction, required or optional, example photo of where the code sits. On the phone: a scan frame, a torch button, and manual typing when scanning fails.
For vehicle flows: the customer types or photographs the registration plate, and a scan field reads the VIN sticker. Useful for trade-in appraisals, service intake and lease returns.
Your own reference scheme (prefix, digits, year, such as IC-2026-00038) plus a separate "your reference" field for the number your own system already uses. The scanned value sits with both.
Put the scan step at the start so every photo and video after it belongs to the right asset.
The value is part of the structured case, so it can be passed on through the API, a webhook or "copy for CRM".
A serial number or a VIN read from a code is a value your system can match; a photo of the sticker is not.
Typical uses: equipment rental, car dealerships, service intake and fleet damage reporting. Starting at the counter: QR and on-site capture. See also product registration and our post on lease return inspections.
QR codes and barcodes, such as a serial-number sticker, an asset tag or a product label. The customer aims the camera at the code inside the frame; a torch helps in dark corners.
The customer types the number instead. The example photo in the step shows where the sticker normally sits, so they know what to look for.
The customer types or photographs the registration plate, and a scan field reads the VIN sticker, so the number lands on the case exactly as printed.
Yes. Every step can be required or optional, and the "Next" button counts the required items still missing.
On the case, next to your own reference number and the separate "your reference" field. It goes along when you copy the case for your CRM or pass it on through the API or a webhook.
Add a scan step to your flow and let the case find its own record.
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